So you just purchased a shiny new TV. Naturally, you want to mount it securely on the wall to show off that sleek frame and beautiful display. But before you drill those holes, a nagging thought gives you pause: will wall mounting my TV void the warranty?
It’s a common question for new TV owners looking to install their television on the wall. And the answer is not always straightforward. In this comprehensive guide, we’ll discuss whether wall mounting voids manufacturer warranties, best practices for protected installation, when to use professional services, and what to do if issues arise down the road.
Can Mounting a TV Void the Warranty?
The short answer: sometimes. Mounting a television on the wall does not automatically void the warranty in most cases. However, incorrect or sloppy installation leading to TV damage can void coverage.
Manufacturer warranties typically cover defects in materials, parts, and performance — NOT physical damage caused by users. So if you crack the screen or damage internals by mounting too forcefully, the warranty likely disappears.
On the other hand, brands like Samsung and LG have explicitly stated that careful wall mounting does not void the factory warranty. Nonetheless, technician home visits may carry fees if they determine user error caused TV issues.
Best Practices for Protecting the Warranty
Follow these tips for safely mounting while keeping full warranty intact:
- Read the entire user manual and warranty documentation
- Use only OEM-approved mounts and hardware
- Follow exact instructions for drill points, screw length, stud spacing, etc
- Check TV ports and buttons for clearance before tightening mount
- Mount to solid wall studs or reinforced drywall using a stud finder
- Tighten screws just until snug — do NOT overtighten!
- Carefully level and align the TV to prevent torque stress
- Use a helper or professional installer if needed
Using Professional Services for Peace of Mind
For extra confidence and insurance against voiding warranties during mounting, consider hiring a professional installer. Services like Home Tech Geek’s expert TV Mounting pros will tackle the entire process, while also taking liability for any installation-related damage.
Pro installation can carry fees ranging $100-$500+ depending on TV size, mount complexity, and ease of access. While pricier than DIY, professional TV mounting guarantees proper protocols to keep factory warranty intact.
What to Do if the Mount Damages the TV
In the worst case that your wall mount does somehow damage your new television, immediately contact the manufacturer. Explain precisely what happened during installation, and ask clearly whether the issue falls under warranty coverage.
With photo/video proof and a polite, constructive approach, some brands are willing to make exceptions or partial repairs. If they deny coverage, firmly yet nicely ask if there are appeal options or discounted service rates.
While mounting mishaps can happen even with great care, don’t despair. With sensible precautions, attentive installation, and reasoned follow-up, you can safely mount your beloved TV without nixing that all-important manufacturer defect warranty.