Information we collect
We collect personal information such as your name, address, phone number, and email address when you contact us to schedule a service appointment. We may also collect information about the services you request and the payment information you provide. In addition, we may collect information about your home, such as the type of repair or service needed, to better understand your needs and provide quality service.
How we use your information
We use the information we collect to provide the services you request, to communicate with you about your appointment and any changes or updates, and to process payment for services rendered. We may also use your information to improve our services and to send you marketing or promotional materials that may be of interest to you. You may opt-out of receiving marketing or promotional materials by contacting us at any time.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share your information with our employees, contractors, and service providers who need access to the information to perform their job duties. We may also share your information with government agencies or other third parties if required by law or to protect our legal rights.
Security of Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption and security technologies to safeguard your information during transmission and storage. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After that, we will securely dispose of the information.
Home Tech Geeks follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Home Tech Geeks uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You have the right to access, correct, or delete your personal information at any time. You also have the right to object to the processing of your personal data, to restrict the processing of your personal data, and to receive a copy of your personal data. To exercise these rights, please contact us using the information below.
California Consumer Privacy Act (CCPA)
If you are a California resident, you have the right to request that we disclose certain information about our collection and use of your personal information over the past 12 months, including the categories of personal information we have collected, the categories of sources from which we collected the information, and the categories of third parties with whom we shared the information. You also have the right to request that we delete your personal information. To make such a request, please contact us using the information below.
General Data Protection Regulation (GDPR)
If you are an EU resident, you have the right to request that we disclose certain information about our collection and use of your personal information, including the categories of personal information we have collected, the purposes for which we use the information, and the categories of third parties with whom we share the information. You also have the right to request that we correct, delete, or restrict the processing of your personal information. To make such a request, please contact us using the information below.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Home Tech Geeks does not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Home Tech Geeks, LLC
1000 San Jacinto Dr, Irving, TX 75063, USA